Privacy Policy

Reclaim MVA Law Firm (“Reclaim MVA,” “we,” “us,” or “our”)

1. Scope of This Privacy Policy

1.1 Application:

• Clients: Individuals submitting MVA case details (e.g., accident reports, medical records) via forms, phone, or in-person consultations.
• Service Providers: Attorneys, medical professionals, accident reconstruction experts, and third-party vendors assisting with claims.
• Site Visitors: Users of ReclaimMVA.com, including those accessing free resources (e.g., blog posts, settlement calculators).

1.2 Client Engagements:
Sensitive data (e.g., medical diagnoses, insurance policy numbers) collected during case evaluations is governed by attorney-client agreements and ethical obligations.

1.3 Exclusions:
Third-party websites (e.g., insurance portals, DMV resources) linked on our site operate under their own privacy policies.

2. Your Consent

• 2.1 Site Visitors: By accessing or using the Website, you agree to this Privacy Policy.
• 2.2 Non-Visitors: Consent is implied when submitting information (e.g., signing retainer agreements, sharing accident photos).
• 2.3 Representative Capacity: If acting for a minor or incapacitated individual, you warrant legal authority to consent on their behalf.
• 2.4 Withdrawal: Withdraw consent by contacting us (Section 19), subject to legal/contractual restrictions.

3. Information We Collect

• 3.1 Personal Information:
  • Identifiers: Full name, address, email, phone number, driver’s license number, insurance policy numbers, Social Security Number (if required for settlements).
  • Accident Details: Police reports, witness statements, vehicle damage assessments, photos/videos of injuries or crash scenes.
  • Medical Records: Hospital bills, treatment plans, diagnostic reports (e.g., MRI/X-ray results), physician contact information.
  • Financial Data: Insurance claim amounts, billing statements, wage loss documentation.
  • Online Activity: IP address, device identifiers, cookies, geolocation data (e.g., accident location tracking).
• 3.2 Online Activity Information: Pages visited on ReclaimMVA.com, time spent on settlement guides, search terms (e.g., “whiplash compensation”).
• 3.3 Anonymous Information: Aggregated statistics (e.g., 70% of users access the site via mobile devices).
• 3.4 Combined Information: Example: Linking IP addresses to accident location data for case validation.

4. How We Collect Information

• 4.1 Direct Submissions: Case evaluation forms, live chat inquiries, or phone consultations. Example: Uploading accident scene photos via our secure client portal.
• 4.2 Third Parties: Medical providers (e.g., hospitals, physical therapists) with client authorization. Insurance companies (e.g., State Farm, Geico) for claim verification.
• 4.3 Automated Tools:
  • Cookies: Session cookies to retain form progress (e.g., multi-page accident questionnaires).
  • Log Files: Track login attempts to prevent unauthorized access to client portals.
  • Pixel Tags: Measure engagement with email updates (e.g., opened emails about settlement offers).
• 4.4 Public Records: Accident reports obtained from state DMV databases.

5. How We Use Information

• Case Management: Negotiate settlements, coordinate medical treatment, or prepare litigation (e.g., sharing medical records with opposing counsel).
• Client Communication: Send updates on claim status, court dates, or legal rights (e.g., text alerts for deposition schedules).
• Marketing: Email newsletters about changes to MVA laws (e.g., new state negligence thresholds).
• Security: Detect fraudulent claims (e.g., cross-referencing IP addresses with accident locations).

6. Essential/Internal Uses

• Legal Compliance: Respond to subpoenas for accident reconstruction reports.
• Fraud Prevention: Flag inconsistencies (e.g., mismatched injury claims and medical bills).
• Business Operations: Analyze case outcomes to improve legal strategies.

7. How We Disclose Information

• 7.1 Service Providers: Medical Experts: Share injury records for expert testimony. Accident Investigators: Provide vehicle damage photos for reconstruction.
• 7.2 Legal Obligations: Disclose insurance policy details to comply with court orders.
• 7.3 Corporate Transactions: Transfer case files to a successor firm during mergers.
• 7.4 Affiliates: Share data with Reclaim MVA’s sister firm specializing in trucking accidents.
• 7.5 No Sale: We do not sell data to data brokers or marketing firms.

8. Advertising

• 8.1 Targeted Ads: Example: Display ads to users who searched “spinal injury claims” on Google.
• 8.2 Third-Party Platforms: Facebook pixel tracks conversions (e.g., ad clicks leading to case submissions).

9. Third-Party Links

Links to state DMV accident reporting portals or medical provider directories (e.g., Mayo Clinic).

10. Data Security

• Encryption: SSL/TLS for data transmitted via client portals.
• Access Controls: Role-based permissions (e.g., paralegals cannot view financial data).
• Audits: Annual third-party security assessments.

11. Data Retention

• Active Cases: Retained for 7 years post-settlement (per state bar requirements).
• Inactive Cases: Archived securely for 10 years (statute of limitations).

12. Data Accuracy

Clients may update contact details via the client portal or by calling 831-821-5221.

13. Your Choices

• 13.1 Opt-Out: Unsubscribe from marketing emails via the link in our newsletters.
• 13.2 Access/Deletion Requests: Submit requests via the email we provided.
  Exceptions: We retain data required for ongoing litigation or tax compliance.
• 13.3 Do Not Sell: We do not sell data, but you may disable third-party cookies via browser settings.

14. Children’s Privacy

We do not represent minors without parental/guardian consent.

15. Relationship to Terms of Use

Conflicts between this policy and Terms of Use are resolved in favor of this Privacy Policy.

16. California Residents

• 16.1 CCPA Rights: Request categories of data collected (e.g., “medical records from 2022”).
• 16.2 Shine the Light: Example: Disclose third parties (e.g., chiropractors) who received your data for case support.

17. Complaints

Contact the California Bar Association or your state’s attorney disciplinary board.

18. Policy Changes

Material changes (e.g., new data-sharing practices) trigger email notifications to active clients.

19. Contact Us

Effective Date: 19/05/2025
Last Updated: 19/05/2025